After a refund is processed, Pro access ends immediately and your account returns to Free. Existing local content remains available, with the same downgrade and retention rules described on the homepage.
1. What this policy covers
This policy applies to direct Stakoa Pro subscriptions when paid plans become available. Stakoa is operated by an individual developer under the Stakoa product name.
The current website has no checkout and downloads remain marked Coming soon. This policy describes the rules for a future direct subscription; visiting the website or reading the plans does not create a payment obligation.
2. Proportional refunds
A refund is based on the unused portion of the billing period being refunded, using the amount actually paid for that period. If a discount applied, the discounted amount paid is used rather than a higher list price.
The unused portion is measured from when the refund takes effect and Pro access ends, up to the original end of that paid period. Amounts may be rounded to the smallest unit of the payment currency. Where applicable law requires a different or additional refund, those rights apply.
For example, if 60% of a paid billing period remains when the refund takes effect, the proportional refund is 60% of the amount paid for that period. This example illustrates the method; the actual amount depends on your payment and remaining time.
3. What happens to your subscription
If you turn off automatic renewal, Pro stays active until the end of your paid billing period. Turning off renewal alone does not issue a refund. If you request a refund, the unused portion of the period is refunded based on the amount actually paid. Once the refund is processed, Pro ends immediately and future renewals stop. Your account returns to Free when Pro ends. Access does not continue through the original paid-period end after the unused portion has been refunded.
Cancellation with a processed refund also cancels future renewals for that subscription. Starting a new paid subscription requires a new purchase authorization.
4. What happens to your data
A refund or downgrade does not delete the content already saved on your computer.
- Existing local content: remains viewable, editable and deletable.
- New content: creating items beyond Free-plan limits is paused.
- Cloud sync: stops when the account returns to Free.
- Cloud copy: is kept for 60 days after the downgrade.
- Data export: remains available for 30 days after the downgrade.
These are the same downgrade rules described on the homepage. Keep a copy of important work and use export within the available period. See the Privacy Policy for more information.
5. The free trial
The Pro trial described on the homepage lasts 14 days after email verification and does not require a payment card. It returns to Free when it ends without a paid subscription. There is no trial payment to refund where no payment has been taken.
6. Requests and payment processing
While this site remains in its coming-soon state, it has no checkout, subscription-management or refund-request form. When direct paid subscriptions are available, cancellation and refund instructions will be displayed with your subscription and purchase confirmation.
For a paid transaction, the payment processor may need transaction details to locate the payment. Refund processing and the time it takes to appear with your bank or payment provider can differ; a bank’s posting delay does not extend Pro access after the refund has been processed.
7. Your statutory rights
This policy does not limit refund, withdrawal, cancellation or other remedies that apply under mandatory consumer law. If those rights provide greater protection than this policy, they continue to apply.
Read this policy with the Terms of Service. Any future change to refund rules will be published before it applies to a new purchase; it will not retrospectively reduce rights attached to an existing paid period.